How to Report a Problem at

Logging in with your Apple ID is the first step to reporting a problem at apple com. Enter your email address and password to get started. Click on the appropriate tab and select Report a Problem. Then, choose the problem you’re experiencing and enter any relevant details. The process may take a day or two, depending on the nature of your complaint.

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Report a Problem & Refunds

If you’re unhappy with your purchase and are interested in receiving a refund, you can report the problem at Once you’ve logged into your Apple ID, you can access your account information and click on the “Report a Problem” link. To start, find the purchase you’d like to request a refund. Click the “Report a Problem” button and select the reason why. Once you’ve done so, fill out a brief description of the problem. Refunds typically take a day or two.

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Refunds from are processed within a day or two depending on the type of purchase, so be patient. The process is similar to Apple’s other digital stores. The first step is to sign in with your Apple ID on the Apple Support website and choose the product you’d like to return and describe the problem. If you purchased something with Family Sharing, tap My Purchases and choose the person who made the purchase. If you want a refund for an item you purchased on a different Apple account, you must go through the same steps for the refund process. You can also subscribe to the Tip of the Day newsletter to stay informed about any updates.

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